Room Division Manager

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Ad Details

  • Ad ID: 792

  • Added: August 29, 2021

  • Condition: Brand New

  • Location: Bangladesh

  • State: Rajshahi

  • City: Bogura

  • Views: 241


Company Information: Momo Inn Limited
Post Name:Room Division Manager
Application Deadline : January 23, 2020
Vacancy: 01

Job Context
• Report to: General Manager/Managing Director
• Position Summary:
• A Room Division Manager is responsible for overseeing both the Front Office and Housekeeping Operations of a hotel .He is also responsible for overseeing all Rooms Division operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

Job Responsibilities
• Oversee Rooms Division operations including, but not limited, to Concierge, Reception, and Housekeeping
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards and performance of the Room Division Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated
• Recruit, manage, train and develop the Room Division team
• Contribute to succession planning within the hotel and company
• Ensure team members comply with hotel security, fire regulations and all health and safety legislation
• Proficient in property management systems
• Assist other departments wherever necessary
• Ensure competence of Honors’ loyalty programmer and ensure compliance

Employment Status: Full-time

Educational Requirements
• Degree in Hotel Management or its related discipline

Experience Requirements
• 5 to 10 year(s)

Additional Requirements
• Age at most 40 years
• Rooms Management/Front Office Management experience in the hotel sector in a similar capacity
• Those with prior experience in Front Office and/or Housekeeping will be an added advantage
• Knowledge of Hotel Software or Property Management Systems like IDS etc
• Strong leadership skills to manage and motivate the team
• Excellent organizational and planning skills
• Excellent communication skills
• Good financial awareness
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations.
• Experience Requirements : At least 5-10 years’ experience at the same role with an up-scale (4/5 Star hospitality environment).
• Prerequisite:
• Positive attitude and good communication skills.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or as part of a team.
• Have a good eye for detail.
• Strong leadership abilities and organizational skills.
• Strong client-facing and teamwork skills.
• Good judgment and decision-making skills.
• Good knowledge in computer’s day to day operation.

Job Location: Bogura (Bogura Sadar)

Compensation & Other Benefits
• Mobile bill, Medical allowance, Provident fund, Insurance etc
• Lunch Facilities : Partially Subsidize
• Salary Review : Yearly
• Festival Bonus : 3 times (Yearly)

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